Internal use only
5 things every team
member should know
1
Players have tools.

Limits, reminders, and dashboards live in account settings.

2
Use Playbook language.

Say "tools" not "interventions." "Player" not "gambler." "Check in" not "self-assess."

3
Know the helpline.

{{HELPLINE_NUMBER}} — free, confidential, 24/7.

4
Offer support discreetly.

Don't diagnose. Just say: "Here's our support card."

5
Player education is in the content hub.

Send curious players to the Playbook section.